System Administrator / Security

Position Summary

The position requires maintaining technical responsibilities while leading all security-related operations. Responsible for assisting with executing projects of varying sizes and providing maintenance of security systems and tools on behalf of Kinetix. Duties include but are not limited to the following and Kinetix Management Team may assign additional tasks.

Essential Functions and Basic Duties

  • Assist with projects, solutions, and key responsibilities with relation to security services and systems
  • Identifying and resolving security risks within security-contracted customer sites
  • Installing, documenting, administering and troubleshooting security solutions
  • Work with networking team to perform vulnerability and penetration tests, identifying and defending against threats, and developing disaster recovery plans
  • Configuring security systems, analyzing security requirements, and recommending improvements
  • Work along-side internal and external partners to communicate project status, activities, and achievements
  • Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
  • Provide analytics for meaningful insights
  • Keep updated on new technology/ security alerts and relay to other personnel as required
  • Reviews security related projects and work requests to ensure Service Level Agreements (SLAs) are met or exceeded
  • Perform overall customer satisfaction with regard to company policy
  • Ability to stay current with technology trends

Including above referenced activities, additional assigned tasks to be performed at customer site and from the Kinetix NOC.

Qualifications / Required Knowledge

  • Bachelor’s degree in technology or computer science preferred
  • Proven work experience in IT (minimum 2 years)
  • Technological/Industry trends
  • Computers and software applications
  • Customer service principles
  • Professional certifications – Security+ (currently held or working toward)

Skills / Abilities

  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well with group problem solving situations
  • Analytical – Uses intuition and experience to complement service data and customer information; reviews current workflows and procedures to improve efficiency
  • Oral & Written Communication – Speaks and writes clearly and persuasively in positive or negative situations; listens and gets clarification.
  • Teamwork – Exhibits objectivity and openness to others’ views; welcomes feedback; contributes to being a part of a positive team spirit
  • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently
  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
  • Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
  • Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
  • Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent
  • Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; commits to work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan

Company Requirements

  • Valid Louisiana driver’s license with clean driving record
  • Proof of US Citizenship
  • No felony arrests
  • Dress and appearance should be business casual and grooming according to Kinetix Handbook and position

Apply Now

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