“Customers don’t care about catchy taglines and pushy ads. They care about great experiences. They don’t want to be sold to, they want to be understood and cared for. When businesses make their customers happy, their customers do their marketing for them. Customers are the most powerful and untapped source of revenue.” – BirdEye
- Review Monitoring, Management and Generation – Monitor business reviews from 200+ sites in one dashboard
- Review Management – monitor reviews from all of the top review sites (take deliberate action on customer feedback)
- Positive Review Distribution – amplify and distribute positive reviews
- Custom review site: Custom review site optimized for search engines (SEO).
- Social review apps: Automatically promote your best reviews on Facebook, Google+, Twitter
- Get New Reviews – get more positive reviews on top review sites using SMS, MMS or email with customized messaging
- Proactive Problem Solving
- Automatic Feedback Collection Tool
- Reporting: Track reviews & ratings, review response, customer sentiment, campaign conversion and visitors.